1 reviews | Active since Dec 2016
Cell C.....THE POWER OF THE CUSTOMER IS DEFINITELY NOT IN THE CUSTOMERS HANDS....sic
<p>Dear Mr Jose dos Santos (CEO-Cell C)....you need to know....Failure to adherence to the CONTRACT, specificaly to agreed "CAP AMOUNT" ...... 4 cell phone contracts, but negligent failure of Cell C to send a single Cell C statement to the account holder, in 33 months, and counting.......deliberate failure of Cell C sales staff to record any e-mail address in 2 accounts, and deliberate incorrect e-mail address in 2 accounts, for GREEDY MOTIVES, intended to "keep customers in the dark", and relinguish so-called Cell C "power"...(sic)..... regarding their usage (just as past experieces with Vodacom)....however, neverending irritating ******* harassment by Cell C agents after hours, for upgrades ...******* e-mails... .intentional deliberate inaction by Cell C to record/remedy/ "update" "missing E-mail" addresses, to reduce awareness of customers to Cell C account details, deliberate failure by Management to PROTECT the customer from ABUSE by service provider, nor remedial action.....time for accountability.....Consumer Protection ???....... Please be aware of whats happening in Cell C....and remedy !!</p>
We apologise for the unsatisfactory service and inconvenience caused. One of our consultants will contact you and assist.
Regards
Cell C | PN
We apologise for the unsatisfactory service and inconvenience caused. One of our consultants will contact you and assist.
Regards
Cell C | PN
