Cell C, The power of bad service is in my hands

I called into the Cell C call centre with the intention of cancelling my contract [as a result of poor service].<br> Firstly, my call somehow gets to an agent at the same time as another client. The call with the other client took place & I ended up dropping my line as the poor client who was on the call with me was disclosing their personal information [unkowingly to an external party]<br> <br> I called in again & was put through to the cancellations department where I spoke to an unpleasant Bongiwe. <br> <br> I was told by her, that before I can request clarity on the conditions of the cancellation