Cell C The Glen

<p>I sent my LG G4 to Cell C the Glen</p> <p>Phone was sent in for repairs Which was Recalled By LG (which had a Portion of the screen Cracked) of course no one know this </p> <p>Please note this same process was done through Vodacom with the same Issue within 5 days at no cost</p> <p>I was told that my phone cannot get repaired unless I pay for the repair . I received a quote regarding the handset for the screen repair which was not the issue.</p> <p>The correspondence from my side was almost immediate, i tried calling the store many times with no answer – both Cell phone and Land Line</p> <p>I then requested the regional managers contact details- or which i had to call in to get as they didn’t respond to my emails</p> <p>A email address with ‘the glen’ in it was given to me- with the same response given to me</p> <p>I however called the repairs department and I was told that the phone WILL be repaired even though the phone has a slight CRACK on the screen</p> <p>I this was something the consultant told me was impossible</p> <p>I Would like Cell C to Take Customer Service More Seriously</p> <p> </p>