1 reviews | Active since Oct 2019
Cell C - The C is not for Customer Service!
Having gone through the mission of doing the RICA on my new Cell C mobile number earlier this year, it is really annoying to have it be disconnected by Cell C without a single warning notice of any kind because I had not loaded credit on it in 3 months due to the fact that I was using it for WhatsApp for my business! Then get told by the Cell C shop that even though they have all my details on the system, that the only way to get it back is to do RICA on another number! I receive masses of ads from Cell C on a daily basis BUT when it comes to disconnecting my number there wasn't a single notice??? Really pathetic customer service Cell C! I have 3 Cell C numbers for my business but I will not be registering anymore!
We do not normally notify customers mainly because the number is inactive. This is something we will look into, please accept our sincere apologies.
Kindly purchase a new SIM card and we will help you get the number back.
^SM
We do not normally notify customers mainly because the number is inactive. This is something we will look into, please accept our sincere apologies.
Kindly purchase a new SIM card and we will help you get the number back.
^SM
