BW
Barry W

1 reviews | Active since Jan 2010

21 Apr 2017, 12:17

Cell C terrible...staff are not trained

<p>I changed from Vodacom to Cell C because a) I'm a Sharks fan and b) was looking for better service.</p> <p>Well the service was terrible, the staff are not trained and do not know their product.</p> <p>I did not get what I was promised and when I query it they are arrogant with a take it or leave it attitude.</p>

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Replies (2)
Cell C
Cell C's reply21 Apr 2017, 12:41
Official

We apologize for the manner in which this matter was handled and for the inconvenience caused. This is not the norm or standard service we want for our customers.

One of our team members will contact you and assist.

Regards

Cell C | PN

Cell C
Cell C's reply16 May 2017, 08:51
Official

Palesa confirmed that she has assisted you with this matter and we trust that an amicable resolution has prevailed.

Regards

Cell C | PN