Cell C terrible services!!!!

<p>My Cell C contract expired end of November 2016 ( ********** 081). I phoned end of October to cancel and give my one month notice. Unfortunately, I lost my reference number for the call, but all calls are recorded so they should have the information. I was told my last debit order will go off 1 December 2016. Two to Three days prior to the end of the month I get a call from Cell C wanting to know if I am going to upgrade because they see my contract is going to expire. I told the lady that I had cancelled at the end of October, Oh she says she can see it on the system. 1 December I check my balance on my phone and see they have given me my minutes, now knowing they didn’t cancel my contract because I am going to have to pay for the minutes. I phone Cell C on 1 December and spoke to Clive asking why did I receive minutes if I have cancelled. Now he tells me my contract was never cancelled it is still active. Clive confirmed he can see on the system that I made a call end of October. Cell C will listen to the recording where the contract was cancelled they will cancel with immediate effect with no more payments. After phoning several times to find out if this have done this I have the option of giving another months’ notice or just wait patiently for them to get back to me. I am highly annoyed by this. It is now the 13th of December and have still not heard anything except a sms notifying me that my next debit order will go off 20 December. Please contact me TODAY to confirm cancellation and that no further payments will be deducted!!!!!</p>