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suhail H

1 reviews | Active since Jun 2016

20 Jun 2016, 18:19

Cell C - Terrible Service to past clients!

<p>I had a 24 month contract with Cell C which lapsed. I requested my cell c contract to be sent to me and as I am no longer a Cell C client I have been sent on a field trip. After numerous calls and emails to the Cell C customer centre and being transferred from 1 department to another (each time doing verification checks), I still have not received my contract. I called in and gave my reference number and left messages for the consultants who promised to get back to me, over 1 week later no one has helped me still! Very Frustrating! Cell C has a drive to switch clients, yet cannot service clients!</p>

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Replies (1)
Cell C
Cell C's reply21 Jun 2016, 05:40
Official

We apologise for the unsatisfactory service and inconvenience caused. One of our consultants will contact you and assist.

Regards

Cell C | PN