AB
Abdullah B

1 reviews | Active since Nov 2017

04 Aug 2021, 07:23

Cell c terrible service to a customer of over 15 years

My dad had 2 contracts with cell c for long over 15 years, his son was using the one number, my dad passed away this year and I informed cell c, the were very rude and didn't even sympathize, they don't even reply to sebaka as you need to beg them to reply, they automatically just canceled my line now, I only asked them to let me keep the number on prepaid that's all. They are very unprofessional and *********** in their customer service.

0
Replies (4)
Cell C
Cell C's reply04 Aug 2021, 09:26
Official
Hi Abdullah 

Thank you for contacting Cell C. 

Were you looking to take over the account?

Regards
^MP 
AB
Abdullah B's update04 Aug 2021, 09:37
Reviewer Update
I want to Take it over on prepaid the amount has been paid every month since my father died in January, I think only July wasn't paid, and they cut the line, is that how you guys deal? Restore my line immediately on prepaid before doing disrespectful things, I don't need the benefits of the contract
AB
Abdullah B's update04 Aug 2021, 13:16
Reviewer Update
*** and
***
AB
Abdullah B's update04 Aug 2021, 13:25
Reviewer Update
Zero eight four five three four one one eight two