CELL- C Terrible service for a loyal customer of over 10 years

Hi

I took up a sim only data month to month contract in May this year, and now when I called in to cancel, I was told that there is a 24 month's contract in place

I was then informed that the terms and conditions changed last year November. I then requested the call recording from when I took the deal and all I get back from the Cell C team is that the terms and conditions were changed last year November and I should have received this. I am yet to receive the call recording like I requested and neither have I received proof from them that they sent me the supposed changed terms and conditions.

I want to cancel my sim only data deals of which I have two, as I explained to the consultant when I called as I have found a better deal for me and my family.

Please can someone assist me in having this done.