AM
AT M
1 reviews | Active since Mar 2024
13 Apr 2024, 13:39
Cell C terrible service and *****
Made an inquiry at the credit bureau without my consent for a contract that I did not apply for. Upon calling customer service, Romano promised to escalate and even provided false reference number. Extremely disappointed in their appalling behavior and overall service.
Helpful (0)
Replies (2)0
Replies (2)
Cell C's replyOfficial
13 Apr 2024, 14:04Dear AT Mu
Thank you for contacting us.
We're truly sorry to hear about the distressing experience you've had with us. Your trust and satisfaction are of utmost importance to us, and we deeply regret any inconvenience caused by the unauthorized inquiry at the credit bureau and the subsequent lack of resolution.
Rest assured, we take matters of privacy and customer service very seriously, and we are conducting a thorough investigation into this issue. Our team will be in contact with you to assist.
Regards
Cell C | MM
Thank you for contacting us.
We're truly sorry to hear about the distressing experience you've had with us. Your trust and satisfaction are of utmost importance to us, and we deeply regret any inconvenience caused by the unauthorized inquiry at the credit bureau and the subsequent lack of resolution.
Rest assured, we take matters of privacy and customer service very seriously, and we are conducting a thorough investigation into this issue. Our team will be in contact with you to assist.
Regards
Cell C | MM
Cell C's reply13 Apr 2024, 14:04
Official
Dear AT Mu
Thank you for contacting us.
We're truly sorry to hear about the distressing experience you've had with us. Your trust and satisfaction are of utmost importance to us, and we deeply regret any inconvenience caused by the unauthorized inquiry at the credit bureau and the subsequent lack of resolution.
Rest assured, we take matters of privacy and customer service very seriously, and we are conducting a thorough investigation into this issue. Our team will be in contact with you to assist.
Regards
Cell C | MM
Thank you for contacting us.
We're truly sorry to hear about the distressing experience you've had with us. Your trust and satisfaction are of utmost importance to us, and we deeply regret any inconvenience caused by the unauthorized inquiry at the credit bureau and the subsequent lack of resolution.
Rest assured, we take matters of privacy and customer service very seriously, and we are conducting a thorough investigation into this issue. Our team will be in contact with you to assist.
Regards
Cell C | MM
Cell C's replyOfficial
16 Apr 2024, 14:07Dear AT Mu
Our team has been attempting to contact you to no avail, please provide an alternative number and convenient time to contact you.
Regards
Cell C | NH
Our team has been attempting to contact you to no avail, please provide an alternative number and convenient time to contact you.
Regards
Cell C | NH
Cell C's reply16 Apr 2024, 14:07
Official
Dear AT Mu
Our team has been attempting to contact you to no avail, please provide an alternative number and convenient time to contact you.
Regards
Cell C | NH
Our team has been attempting to contact you to no avail, please provide an alternative number and convenient time to contact you.
Regards
Cell C | NH