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Bernice B

1 reviews | Active since Feb 2017

23 Feb 2017, 07:19

Cell C Terrible Service

<p>I have been requesting that cell c block my phone as it has been ****** and still 2 weeks later it has not been done. I called several times where they helped me and said i should wait for 24-48hours for feedback but still no feedback from them. I was then referred to a cell c branch where i had to blacklist the phone using a form where they also said that they will back to me and still they have not done so. I am experiencing a problem now because i am without a phone and the insurance is constantly on my back wanting the details of the blacklisted phone.</p> <p> </p>

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Replies (2)
Cell C
Cell C's reply23 Feb 2017, 07:52
Official

We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants will contact you and assist.

Do expect communication.

Regards

Cell C | PN

Cell C
Cell C's reply23 Feb 2017, 09:39
Official

As per feedback, you have been contacted and assisted with this matter.

Regards

Cell C | PN