Cell C terrible on follow up/ feedback not competitive with the big service providers

Logged a ********** activity in October last year with Narisha Goudan in ***** department still waiting for feedback and yet cell c continues to deduct R135 from my fnb account which has accumulated over R2300 now. I DO NOT HAVE AN ACCOUNT WITH CELL C and I have been unemployed for months. Get your retention in place and people that can respond with feedback. Pointless in only focussing on sales targets and then cancellation are increasingly high mainly due to lack of service