Cell c… terrible customer service

Item: Cell C
Rating: 1
Author: Petri O

Worst service ever. Terrible assistance from customer service line with no answers given on my concerns Commitment from the lady at the service desk for a manager to call me back as they could not assist being in a meeting, that did not happen… Cell C is full of empty promises

Helpful (0)

Replies (2)

Cell C's replyOfficial

11 Nov 2021, 08:19

Good day Petri

Thank you for getting in touch with us.

We regret to hear of your unpleasant customer experience.

Kindly send us a brief description of your query via private response and we will advise accordingly.

^YM

Cell C's reply11 Nov 2021, 08:19

Official

Petri O's updateReviewer Update

12 Nov 2021, 12:22

My service was reconnected after lots and lots of issues…
This was the worst service i have ever recieved…
Still no reply from all mails sent… still mo call from the so called manager that promised to call me….
I am definately moving my business to another service provider as soon as my contract expires… it seems like Cell C does not need my business

Petri O's update12 Nov 2021, 12:22

Reviewer Update