Cell C terrible

Hi all

I purchased the 200 GB Cell C 60 day home connecta flexi 2 months ago for R389, when I went to purchase the same R389 package on the 16 November 2021 I saw it was only a 30 day package when I did a balance check (even though I took a screenshot before the purchase which clearly states 60 day purchase for R389 ).

I called customer care and they told me to email *** which I did and I sent through the screenshot. The response I got is the package I purchased is a 30 day package. So I went through the purchase procedure again on the 18 November 2021 and when you get to the "Buy" screen it still shows that the R389 is a 60 day package. (which I also took a screenshot )

So after emailing *** twice with these queries and screenshots clearly stating that I am buying a 60 DAY PACKAGE no one has resolved it or come back to be. (even though I left my details)

It is not my problem that Cell C have not updated their *109# purchasing platform, even on the 18th November 2021 (2 days after my purchase) it still shows 60 day package at the "Buy" screen