TM
Tiaan M

1 reviews | Active since Jun 2020

17 Jun 2020, 12:51

Cell C terrible

I have no cell coverage in my area. Customer care informed me that they will erect a service tower within the next few years. Shocking that this company feels that they are entitled to receive my monthly instalment for a service which they do not provide. I must comply with my part of the contract by paying each month, however they do not have to comply with their obligation to provide me with a service that I am paying for.

0
Replies (2)
Cell C
Cell C's reply17 Jun 2020, 13:05
Official
Good Day Tiaan 

Thank you for making contact with Cell C regarding your network issue. 

May we have your data or ID number? You can send us a private message. 

^NS 
Cell C
Cell C's reply17 Jun 2020, 14:46
Official
Thank you. Our team will be in touch to offer assistance. 

^NS