DN
Desh N

1 reviews | Active since Sept 2015

10 Sept 2015, 10:27

Cell C Technical Department - Pathetic Service

I logged a Call with Cell C Call Centre on the 25 August. To Date I am waiting for them to resolve the issue of Poor Reception and Network Signal in my area. I have called the call centre on numerous occasions but nobody calls me back. <br> CELL C YOUR SERVICE IS PATHETIC!!!!!<br> MAYBE THIS WELL GET ME RESPONSE<br> I WAS ASSURED THAT I WILL HAVE SIGNAL IN MY AREA BEFORE I TOOK OUT THE CONTRACT BUT I HAVE HAD PROBLEMS SINCE DAY ONE!!!!<br> I AM NOW INCURRING EXTRA COSTS BUYING VODACOM 3G CONNECTION BECAUSE CELL C SIGNAL IS SO USELESS HERE!!!!!<br> I AM ON CELL C EXCLUSIVE CONTRACT WHICH CLEARLY DOES NOT MEAN MUCH TO CELL C!!!! <br>

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Replies (1)
Cell C
Cell C's reply10 Sept 2015, 10:37
Official
Hello Desh Naicker,

Thank you for notifying us of the above.

We apologize for the poor network signal you have been experiencing. We have requested one of the consultants in the escalations team to liaise with our network team and advise on a way forward. Do expect communication soon.

Regards
Cell C | PN