JG
Jacques G

1 reviews | Active since Feb 2013

10 Apr 2015, 17:17

Cell C teaches customers how to HATE them

Cell C has finally lost all credibility of it's brand and offering! <br> <br> I just cannot express how deeply annoyed and frustrated I am with Cell C '*****ing' from my bank account! <br> Having a Data stick for the past 3 years! 3 years of my loyalty and always ensuring that my payments are on time - what I receive in return, is no communication (how ironic) and then taking money out of my account without advising me of any changes to my long term loyalty with them. <br> <br> R99 for my 2GB contract. Lasted a year. I was called to be advised that this ends soon. I was asked if I want to continue from month to month. Apparently, this means a 2 year contract. How so? Suddenly, 3 yrs later, without notice, I am now being charged R279.00 per month without consent. Not even given the option to continue or cancel this. Annoyingly, this offer of R99 still exists. But, because I have loyally continued, they decided to bump me up to normal price, at my cost! <br> <br> I love how I can get a call 3 days ago to tell me \I have been selected for additional benefits"";15/04/11 7:03;NULL;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;454615;688432;13;2;0;0;0;0;2;NULL;NULL;NULL;15/03/11 9:22;15/04/13 7:40;Audi A5 Brake Failure Reported 4 Times In Accident;8,70E+12;Hein ;***;My Audi A5 has been reported to Audi 4 Times. On the 5th time I reported the brakes as a complaint prior to getting involved in an accident. Almost got involved in a near fatal accident due to this. <br> <br> On all 4 occasions Brakes were deemed to be faulty and as i was told, dust was cleaned off my brake pads. I complained and even offered to buy a new braking system if that was the problem. <br> <br> I offered to leave my car at the dealer on the fourth time so intensive investigation could be done and that was at Audi the Glen, I was rudely told by Hein that i can leave the vehicle but it will never be attended to, then i left and wrote a mail to Audi before being in an accident, got a call from services survey and complained the same way and stated that the car is still faulty. it is giving signs the same way it did prior to coming to Audi that it will fail braking. <br> <br> Checks were done on my car after the accident and its found that there is no issues on the 5th time, after on all 4 occasions the faults were found. <br> On the 5th time when an accident is reported it is stated that brakes are in order. Clearly something is wrong. and i need to take the fall for it. Confirmed by Audi Mechanics.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;687724;1132;5;2;0;1;0;0;2;NULL;NULL;NULL;15/04/10 9:15;15/04/10 15:23;Ster Kinekor Riversquare ;;;***;Went to watch the new movie \Home\"". Movie was suppose to start at 09:15. Doors to cinema was only opened at 09:05. Went to stand in line for snacks and beverages. The staff ignored the long line and started packing the shelves and only then filling the slushy machines etc. We waited up until 9:20 before they started serving. ALL the shelves were completely empty. They also did not have the normal boxes for pop corn"

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Replies (1)
Cell C
Cell C's reply11 Apr 2015, 07:03
Official
Hello jgroenewald76,

Thank you for bringing this matter to our attention.

One of our team members will follow up on this matter and advise on a way forward. Do expect communication soon.

We apologize for the inconvenience caused.

Regards
Cell C | PN