Cell C - taking money ********ly

In the beginning of May I registered a complaint with the call center. 1. My contract expired and my fee was shot up from R99 to R279 WITHOUT prior notification. 2. I gave them my 30 day notice to end the account.<br> I then loaded a complaint on their website and was phoned by one of their consultants stating that they agree this should have been communicated with my they will refund me the difference and then my last debit will be on the 26/05. Once again They have debited my account this month 1stly after cancellation was confirmed and secondly again for the incorrect amount. I phoned the call center spoke to Jane in Legal according to her she can see that they cancelled my package but they did it too late. I would like to know who gives them the right to change on contract fees without notifying their consumers and then why their admin is so up to that the one department cant see what the other is doing. 'according to them they can't see any prior complaint' Public please be worn that you are being cheated out of your money from your service providers!!!