TR
Tercia R

1 reviews | Active since Aug 2016

30 Mar 2019, 20:52

Cell C taking money out of non contract holders accounts and aiding ********* to do so.

How is it that cell c allows people to not show proof of their bank account details and to ensure that people aren't providing them with false information. My husband just had R1600 debit order come off his account and we don't even have a contract. This is the 3rd time this has happened. What vetting process are you actually going through when handing out contracts? You are literally aiding a ******** ***** money right out of our accounts and as I mentioned this is the 3rd time. It's frustrating enough when it happens once but 3 times. It's absolutely disgusting. We will be laying formal charges.

0
Replies (3)
Cell C
Cell C's reply01 Apr 2019, 07:16
Official
Thank you for letting us know. We are against any form of ******* activity as such.  
Our team will be in touch to ensure the matter is resolved.
 
Regards 
DA

Cell C
Cell C's reply01 Apr 2019, 13:03
Official
Funiwe  confirmed that she has been in contact with you and attending to your query.

Regards
DA
TR
Tercia R's update01 May 2019, 03:59
Reviewer Update
Yes Funiww called and emailed a few.times but after having done an affidavit she advised that my husband's name would be given a a ***** presentation u it and when anything like this happened again we would be notified. Well, R2770 just came off my husband's account. How on earth could this happen. This is now the 4th month this has happened and nothing is being done. Are they so incompentant that they can't stop the account and flag my husband's name for high risk ***** cases. We are absolutely furios