Cell C takes money will even confirm it but will not give the data that was bought. Worst service ever!

Please call me on my 081 number as the Cell C is specifically only for a ****le - or was for the ****le. This is seriously dissappointing. I have sent all my proof through to the cutomer service email, as the person who assisted when I called can not do anything to help. I bought it last night because I needed it today.I am not going to lose R249 due to incompetence.

Thank you. Will this be today still? As I bought it la0st night to use it today and do not want to wait longer and really do not feel like getting my bank involved tomorrow. Can I just please get the data today which I bought last night?

So that could be whenever. When you go to buy and oay fof something, do you like waiting to receive it whenever the company you are buying said item from wants to give it, even though itbis something you need urgently? This isnreally horrific service. Can I just get my money refunded, as I will move to another network

Yes but as stated, whenever... so I will have to get another network and data bundle anyway, because although I need the data I bought yesterday today, your team will contact whenever, and you sit with my money so from your side it is not really urgent. I will be going to the bank tomorrow to show thos exchange andnall the proof that I was not provided with what I had bought and see how to get my miney back. This is really the worst customer service.

Customer service should be removed as this is just relly straight up theft.. Took my money, did not supply me with the service I paid for. That is theft. This is pathetic, but well I will go and sort it out and be sure to warn everyone I know, of this horrific ordeal I went through, yet is not even a priority to Cell C.

I needed the data today, that is why I bought it last night. Anyway you look at it cell c has cost me extra money today. Just repay the money to me, as I need a reliable network. First purchase with Vodacom went great, they managed to take my money and provide the data I needed. The entire day l have been asking for my data or my money. I just want my money refunded. I have sent all the proof. Why do you feel like you can hold on to something that is not yours. What if I could not buy more data with a reliable network? Then I would be at the mercy of your team and their obviously not so urgent efforts.

Taking money and witholding a produc is wrong. There is a n ame for that. Just give my money back. I.am going to make a big issue out of this because it is immoral and eve more so while we are going through these hard times.

I really hope that it will definitely be tomorrow, it is really a let down, just as I think I might have the network where I want to get fibre or a fixed home package connected from, it turns out that I need to start my search all over again.

If this can be sorted tomorrow please. This experience was terrible from the moment I spoke to one of the representatives on 135 ( he sounded asleep, said nothing can be done to correct this matter and struggled badly to give the email address.

If it can please be resolved tomorrow, that will be great, you will never hear from me in future again. So I do thank you in advance.

Please just keep in mind that the Cell C sim is in a router, so to callbon the Telkom 081 number ( I know it has been confirmed earlier, I just want to reconfirm.)

Thanks

Thank you very much.

Good morning, when will it benpossible for someone to check add my data that I paid for but did not receive? Waiting 2 days now, and Cell C already has my money. If this will not happen before 12 please let me know, so then I can just accept the money was ****** and I will not get what I paid for.

I need to work. I would really like my data I paid for. I have emphasized how urgent it is. It is not normal to have to wait 2 days for data. It is 10h30 and no ome has been able to call me. That is quite pathetic service. Just refund my money. You cant take R250 from someone and just keep it. It is *****, it is straightforward *****ing. Can I please get the data that I purchased 2 days ago?

These ****ers say that I.did not buy a data bumdle and used R249nairtime 's data. I will take this to the ombudsman.

Your support team was callung the cell c number and not my ***

******* is all you guys are. Why would I always buy data from the app and now suddenly just not. Idiotic. The ombudsman will sort this out Cell C are verified *******

Buy 80gb , from their side they have a problem, don't load what was bought. Have never received a confirmation message buying via the app... but they will be so kind after taking R250 and give me 12gb - 6 day and 6 night... this is bull****. Lesson learned. Cell C obviously needs to take money that doesn't belong to them and give 89 rands data to me. Most pathetic company I had the misfortune of using. Good riddance, Vidacom signal is stronge and bundles are way better.