SN
Sundeerin N

1 reviews | Active since Mar 2012

20 Aug 2021, 10:09

Cell c - system problem now customer get collection notices

Cell C has a problem with their system that doesn't debit your account on a monthly basis. They then send you a collection notice that your account is in arrears. I have been a client for over 15 years and this is how they reward you substandard service and you get email for collections. My contract will expire shortly not renewing for this nonsense again.

0
Replies (3)
SN
Sundeerin N's update20 Aug 2021, 10:40
Reviewer Update
Yes
Cell C
Cell C's reply20 Aug 2021, 10:52
Official
We will be in touch to assist.

^NT
SN
Sundeerin N's update26 Aug 2021, 10:27
Reviewer Update
Cell C, once again total misalignment with your sections. I still receive calls regarding the account being in arrears.

Can someone please contact me regarding the cancellation of this contract.

Totally dissatisfied