CELL C SUSPENDED LINE DURING A CRISES LOCKDOWN NO COMPASSION WE LOST OUR JOBS

Good Day, It seems, Well I am back again and litterally in tears, Cell C has no compassion i think they the worst Service Provider, Imagine Vodacom assist their clients even donated phones...and here cell c is crying for a few hundreds now that we are unemployed..I lost my job the company cannot pay me as they dont have money, they were paying my contract and now they cannot afford to even pay my commission. I advised cell c several times i lost my job and the cut my line in this crises, i cannot contact my childs teacher or even go online i bought airtime and data and now that i am on prepaid i cannot use my phone... i had a contract and becuase the company i worked for could not pay me i downgraded to a prepaid, i told them i will pay the account off.... Where must we get money in this lockdown. A LOVELY LADY FROM THE ACCOUNTS OR BACK A TEAM LEADER PRISCILLA CALLED ME AND SHE UNBLOCKED MY LINE AND SHE SAID IT WAS FINE FOR ME TO MAKE ARRANGEMENTS TO PAY SOMETHING EVERY MONTH DEPENDING ON HOW MUCH I HAVE....THEN THE OTHER MONSTERS AT CELL C CUT MY LINE.... Why is cell c so nasty and cold, they have no compassion, we are in a lockdown we all have a crises, half the country have no jobs, is there no mercy or some compassion from these people...I had my contract for many years with cell c paid them always ontime with hundreds of rands, now i lost my job and they cannot assit. I have seen many people complain how cell cell c take their money for no reason....Why dont you look at how i use to pay my account, instead of cutting my line. My child needs online tutoring and i cannot even contact his teacher becuase i have no airtine or data, but my line is a prepain...i am not using their airtime its my own airtime i bought so how can you take my own money and cut my line....i need my line back on