KM
Kgotso M
1 reviews | Active since Jan 2020
21 Dec 2021, 10:14
Cell C (surprise surprise)
I bought airtym at 07:53am this morning, then bought data with the airtym I had of 99 bucks, which is 1.5 gig day data and 1.5 gig night data however the day data did not reflect. I called cell c and I was told, yes, it does not reflect as yet however I should give it an hour. An hour later, nothing, so I call cell c again. Now I'm told 24 hours...
I'm due for and upgrade, however seems I might be packing my bags and leaving Cell C with my number and contract like I did with MTN.
What if I was stranded and needed data to get somewhere?, this is ridiculous!
Helpful (0)
Replies (3)0
Replies (3)
Cell C's replyOfficial
21 Dec 2021, 11:21Good morning Kgotso
Thank you for getting in touch.
We have received your review regarding your bundle that has not been loaded.
We will investigate and contact you for assistance.
^NZ
Thank you for getting in touch.
We have received your review regarding your bundle that has not been loaded.
We will investigate and contact you for assistance.
^NZ
Best regards,
Cell C's reply21 Dec 2021, 11:21
Official
Good morning Kgotso
Thank you for getting in touch.
We have received your review regarding your bundle that has not been loaded.
We will investigate and contact you for assistance.
^NZ
Thank you for getting in touch.
We have received your review regarding your bundle that has not been loaded.
We will investigate and contact you for assistance.
^NZ
Best regards,
KM
Kgotso M's updateReviewer Update
22 Dec 2021, 09:39It's 24 hours later...
data still not reflecting... so I called Cell C again this morning to find out what was happening,
gave them my reference ***, now they say it will take 48 hours (check the facts - calls are recorded).
i converted my sim to data sim a while ago when i took this contract for a reason, so i asked for feedback and still could not get it.
Telkom, Cell C is pushing me away and into your arms, it was never my choice.
Reason for the move: "It's nothing personal, it's just business - i hope you know that"
data still not reflecting... so I called Cell C again this morning to find out what was happening,
gave them my reference ***, now they say it will take 48 hours (check the facts - calls are recorded).
i converted my sim to data sim a while ago when i took this contract for a reason, so i asked for feedback and still could not get it.
Telkom, Cell C is pushing me away and into your arms, it was never my choice.
Reason for the move: "It's nothing personal, it's just business - i hope you know that"
KM
Kgotso M's update22 Dec 2021, 09:39
Reviewer Update
It's 24 hours later...
data still not reflecting... so I called Cell C again this morning to find out what was happening,
gave them my reference ***, now they say it will take 48 hours (check the facts - calls are recorded).
i converted my sim to data sim a while ago when i took this contract for a reason, so i asked for feedback and still could not get it.
Telkom, Cell C is pushing me away and into your arms, it was never my choice.
Reason for the move: "It's nothing personal, it's just business - i hope you know that"
data still not reflecting... so I called Cell C again this morning to find out what was happening,
gave them my reference ***, now they say it will take 48 hours (check the facts - calls are recorded).
i converted my sim to data sim a while ago when i took this contract for a reason, so i asked for feedback and still could not get it.
Telkom, Cell C is pushing me away and into your arms, it was never my choice.
Reason for the move: "It's nothing personal, it's just business - i hope you know that"
KM
Kgotso M's updateReviewer Update
22 Dec 2021, 09:5525 hours later... Issue finally resolved to my satisfaction. Hopefully this was the first and the last time I pay for data, and not receive it like I'm used to. We have had great times til now, please and thank you.
KM
Kgotso M's update22 Dec 2021, 09:55
Reviewer Update
25 hours later... Issue finally resolved to my satisfaction. Hopefully this was the first and the last time I pay for data, and not receive it like I'm used to. We have had great times til now, please and thank you.