1 reviews | Active since Jun 2017

22 Jun 2017, 10:14

Cell C surance useless

<p>I put a claim 2 months ago , till today Iam yet to get a call from them. I have been to cell c woodmead and they always say they will come back to me and till today nothing happens and ********** 007 no answer for an hour .</p>

0
Replies (4)
Cell C
Cell C's reply22 Jun 2017, 10:31
Official

Hi Africa

The above has been noted and we apologise for this whole rigmarole. This is certainly not the level of service we envisage for our brand.

An efficient team member will be in touch to render the required assistance. Do expect communication.

Regards
Cell C | PN

Best regards,

Cell C
Cell C's reply22 Jun 2017, 12:58
Official

Derrick could not get hold of you on your contact numbers. However he sent an email advising you of this and requested for an alternative number where he can get hold you and assist.

Please respond to his email and he will gladly assist.

Regards

Cell C | PN

Best regards,

Cell C
Cell C's reply26 Jun 2017, 09:18
Official

Derrick could not get hold of you on your contact number today and has not received any response regarding the previous email he sent to you.

Regards

Cell C | PN

Best regards,

Cell C
Cell C's reply28 Jun 2017, 11:45
Official

Hi Afrika

Kindly respond to Derrick's email for further assistance.

Regards

Cell C | PN

Best regards,