Cell C Surance

I am very ****ed with the service Cell C is offering to us as customers. The amount of *********** people working at the C Surance department is highly shocking. My phone was ****** and i followed all the claim process and made a claim on the 7th May 2018. I finally managed to get hold of them on the 13th June after many attempts. I was told that C surance sent an email to the The Boulders store requesting some report which was sent to them the same day. I have been trying to get hold of C Surance since then with no success, i keep repeating the story every time someone answers they put me on hold and drop the phone after minutes of waiting. Pathetic service from Cell C and Csurance, highly disappointed. I am still paying insurance every month yet they taking me from pillar to post with the status of my claim.