Cell C Support inaccessible for those with Fibre lines.

Firstly Cell C Fibre claims to have Cell C Support for Fibre that is *** number. For those of us with Cell C Fibre and don't have Cell C phone numbers, the so-called C Support doesn't work. Once you choose the option for support, you are asked to put the number your query relates to, followed by a hash key. That is where those of us who just have a fibre line get stuck, because when you take the Fibre you are not given any number by Cell C. I have reported this problem to them as far back as November 2025, 5 months later, there is still the exact same problem. I even went to their Kolonnade store to demonstrate to their staff what I'm talking about and they saw it for themselves! This disadvantages clients that would need help as and when there are problems. To get to their support, one has to choose the "Sales" option (which closes at 18:00), then ask the "Sales" people to put you through. Please note that this is a call that is NOT free as well to have all that holding. If Cell C cannot have straight access to something as critical as "Support", it makes anyone see why their average rating is 1.32. Their service is very poor and they have officials who just want to tell a client what is in their heads instead of paying attention to what is being raised and answer accordingly. If you know what is best for you, stay away from Cell C.