GS
Graydon S
1 reviews | Active since Jun 2015
06 Oct 2024, 11:59
Cell C Super useless and pathetic
Useless and Pathetic network provider, I tried to do a sim swop and had to answer a list of so called security questions. Like what is the last number I called. Witch I don't as I don't have air time to call l. I usually use WhatsApp. And things like when last did I recharge bla bla bla. Should I write every ****** things I do down so that I can answer their stupid questions. It seems like it is easier for a hacker to hack your WhatsApp or do a sim swop then for one who legally has the nr
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Cell C's replyOfficial
06 Oct 2024, 12:18Dear Graydon Shaun Simpson
Thank you for contacting Cell C.
We understand your frustration with the SIM swap process and the security questions involved. These measures are in place to protect you from possible ***** and ensure the security of your account. Your last dialed numbers could include those of family, friends, or colleagues, so we encourage you to take a moment to gather the necessary information. Once you have it, please reach out to us, and we will assist you further.
Thank you for your understanding!
Regards,
Cell C | TM
Thank you for contacting Cell C.
We understand your frustration with the SIM swap process and the security questions involved. These measures are in place to protect you from possible ***** and ensure the security of your account. Your last dialed numbers could include those of family, friends, or colleagues, so we encourage you to take a moment to gather the necessary information. Once you have it, please reach out to us, and we will assist you further.
Thank you for your understanding!
Regards,
Cell C | TM
Best regards,
Cell C's reply06 Oct 2024, 12:18
Official
Dear Graydon Shaun Simpson
Thank you for contacting Cell C.
We understand your frustration with the SIM swap process and the security questions involved. These measures are in place to protect you from possible ***** and ensure the security of your account. Your last dialed numbers could include those of family, friends, or colleagues, so we encourage you to take a moment to gather the necessary information. Once you have it, please reach out to us, and we will assist you further.
Thank you for your understanding!
Regards,
Cell C | TM
Thank you for contacting Cell C.
We understand your frustration with the SIM swap process and the security questions involved. These measures are in place to protect you from possible ***** and ensure the security of your account. Your last dialed numbers could include those of family, friends, or colleagues, so we encourage you to take a moment to gather the necessary information. Once you have it, please reach out to us, and we will assist you further.
Thank you for your understanding!
Regards,
Cell C | TM
Best regards,