1 reviews | Active since Sept 2016

02 May 2017, 10:04

CELL C SUMMIT NO PROMOTIONAL DATA AGAIN

<p>On the 31/0317 i purchused the cell c summit promotional handset with 6GB data (12X500MB)provided you load R50 airtime once a month ,i did this last month i only recieved my promotional data a few days later thats the 500mb, after calling cell c many times and complaining on hellopeter ,i was called by a consultant and told it was a technical issue and it was now resolved and in future it would load automatically when i have recharged the R50 after every monthly period ,yesterday the 01/05/17 I loaded my R50 again and I have recieved no promotional data from the summit package ,after phoning cell c and contacting cell c support on twitter I have still not recieved my data ,this is really irratating now can you please resolve this issue its not good</p>

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Replies (2)
Cell C
Cell C's reply02 May 2017, 10:21
Official

Hi Garry

We will ensure that this matter is sorted. Do expect communication from one of our team members during the course of the day.

We apologize for the inconvenience caused.

Regards
Cell C | PN

Best regards,

's update02 May 2017, 12:24
Reviewer Update

I have still not been contacted to resolve this issue ,what is happening Cell c this is not good service please attend to the issue