TB
Tenielle B
1 reviews | Active since Oct 2018
13 May 2025, 14:31
CELL C SUCKS
Trying to cancel a contract i have not used in years, i have even been into the branch, it seems NO ONE in person or call center can assist with this simple query. I want Cell C to cancel my old contract ASAP. stop *****ing from us, if we ask to cancel we have our reasons, so please cancel my contract, i have not even had a Cell C sim card for over 2 years. this is pathetic. dont use cell c
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Replies (2)0
Replies (2)
Cell C's replyOfficial
13 May 2025, 14:46Dear Tenielle Buchler,
Thank you for contacting Cell C.
We sincerely apologize for the frustration and inconvenience you've experienced while trying to cancel your contract. We understand how important it is to resolve this matter quickly, and we regret that our previous efforts to assist you have not met your expectations.
To move forward, we kindly ask that you private message us your Cell C number or contract details, and we will escalate your query to ensure that your cancellation request is processed immediately. Our team is dedicated to resolving this and will assist you in closing your account properly. We appreciate your patience and the opportunity to resolve this matter for you.
Kind regards,
Cell C | DA
Thank you for contacting Cell C.
We sincerely apologize for the frustration and inconvenience you've experienced while trying to cancel your contract. We understand how important it is to resolve this matter quickly, and we regret that our previous efforts to assist you have not met your expectations.
To move forward, we kindly ask that you private message us your Cell C number or contract details, and we will escalate your query to ensure that your cancellation request is processed immediately. Our team is dedicated to resolving this and will assist you in closing your account properly. We appreciate your patience and the opportunity to resolve this matter for you.
Kind regards,
Cell C | DA
Cell C's reply13 May 2025, 14:46
Official
Dear Tenielle Buchler,
Thank you for contacting Cell C.
We sincerely apologize for the frustration and inconvenience you've experienced while trying to cancel your contract. We understand how important it is to resolve this matter quickly, and we regret that our previous efforts to assist you have not met your expectations.
To move forward, we kindly ask that you private message us your Cell C number or contract details, and we will escalate your query to ensure that your cancellation request is processed immediately. Our team is dedicated to resolving this and will assist you in closing your account properly. We appreciate your patience and the opportunity to resolve this matter for you.
Kind regards,
Cell C | DA
Thank you for contacting Cell C.
We sincerely apologize for the frustration and inconvenience you've experienced while trying to cancel your contract. We understand how important it is to resolve this matter quickly, and we regret that our previous efforts to assist you have not met your expectations.
To move forward, we kindly ask that you private message us your Cell C number or contract details, and we will escalate your query to ensure that your cancellation request is processed immediately. Our team is dedicated to resolving this and will assist you in closing your account properly. We appreciate your patience and the opportunity to resolve this matter for you.
Kind regards,
Cell C | DA
Cell C's replyOfficial
13 May 2025, 15:47You are most welcome. Enjoy the test if your day.
Cell C | DA
Cell C | DA
Cell C's reply13 May 2025, 15:47
Official
You are most welcome. Enjoy the test if your day.
Cell C | DA
Cell C | DA