1 reviews | Active since Dec 2016

08 Dec 2016, 12:49

CELL C SUCKS AM MOVING MY CONTRACT

<p>I HAVE A CONTRACT WITH CELL C THEY HAVE BEEN CONTROLLING THEMSELVES WITH MY ACCOUNT AND AM JUST FED UP THEY HAVE BEEN OVER CHARGING ME SINCE I TOOK OUT THIS UPGRADE WHEN I THOUGHT THE POBLEM WAS SORTED I RECIEVED AN SMS FROM CELL C THAT I OWE THEM 68 RANDS AND MY SERVICES HAD BEEN SUSPENDED WHEREAS THEY ARE THE ONE WHO OWES ME 68 RAND THIS IS MY SECOND COMPLAIN ABOUT THEM HEE AND THEY PROMISE TO ASSIST BUT NOTHING PAUL PHUTHI IS THE ONE WHO PROMISED ME THE ISSUE HAS BEEN SORTED KANTI DOLOLO AM MOVING MY ACCOUNT AND SO FED UP NOW I CANT EVEN MAKE CALLS AND THE CALL CENTRE PEOPLE HAVE NO IDEA WHATS HAPPENING ITS FUSTRATING THAT I HAVE TO WAIT FOR THEM TO GET BACK TO ME LAST TIME THAY DID NOT EVEN BOTHER REF ********** 376</p>

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Replies (3)
Cell C
Cell C's reply08 Dec 2016, 13:02
Official

We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.

Do expect communication during the course of the day.

Regards
Cell C | PN

's update08 Dec 2016, 16:09
Reviewer Update

i would like to give cell c 20 days written notice to cancel my contract their service is pathetic

Cell C
Cell C's reply09 Dec 2016, 09:32
Official

Derrick has been in contact with you to assist and provide feedback regarding this matter.

Regards
Cell C | PN