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Kate K
1 reviews | Active since Feb 2016
13 Sept 2025, 08:12
Cell C Sucks
I had a cellphone contact with Cell C didn't pay well ended up in arrears then my account was handed over to HP attorneys which I paid and got paid up letter. Instead of clearing up the debt they have the nerve to sell the debt to Nudebt What the hell is wrong with you people. I have sent emails still no assistance. Cell C is definitely messed up. I wouldn't recommend people to take Cellphone contracts with them.
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Replies (2)0
Replies (2)
Cell C's replyOfficial
13 Sept 2025, 09:49Dear Kate Kau,
Thank you for bringing this to our attention.
Please accept our sincerest apologies for the distress and confusion you've experienced regarding your account. We understand how disappointing this situation must be, especially after you made the effort to settle the account. Kindly know that we take your concerns seriously, and we regret that your issue was not resolved to your satisfaction.
We will escalate this matter to our team for further review. To assist you more efficiently, please reply privately with your ID number and any reference number related to this issue.
Regards,
Cell C | GN
Thank you for bringing this to our attention.
Please accept our sincerest apologies for the distress and confusion you've experienced regarding your account. We understand how disappointing this situation must be, especially after you made the effort to settle the account. Kindly know that we take your concerns seriously, and we regret that your issue was not resolved to your satisfaction.
We will escalate this matter to our team for further review. To assist you more efficiently, please reply privately with your ID number and any reference number related to this issue.
Regards,
Cell C | GN
Cell C's reply13 Sept 2025, 09:49
Official
Dear Kate Kau,
Thank you for bringing this to our attention.
Please accept our sincerest apologies for the distress and confusion you've experienced regarding your account. We understand how disappointing this situation must be, especially after you made the effort to settle the account. Kindly know that we take your concerns seriously, and we regret that your issue was not resolved to your satisfaction.
We will escalate this matter to our team for further review. To assist you more efficiently, please reply privately with your ID number and any reference number related to this issue.
Regards,
Cell C | GN
Thank you for bringing this to our attention.
Please accept our sincerest apologies for the distress and confusion you've experienced regarding your account. We understand how disappointing this situation must be, especially after you made the effort to settle the account. Kindly know that we take your concerns seriously, and we regret that your issue was not resolved to your satisfaction.
We will escalate this matter to our team for further review. To assist you more efficiently, please reply privately with your ID number and any reference number related to this issue.
Regards,
Cell C | GN
Cell C's replyOfficial
29 Sept 2025, 10:11Dear Kate Kau,
Our support team is currently investigating this matter, and we will provide you with an update as soon as feedback becomes available.
We apologize for any inconvenience caused and truly appreciate your understanding and patience during this time.
Regards
Cell C | NT
Our support team is currently investigating this matter, and we will provide you with an update as soon as feedback becomes available.
We apologize for any inconvenience caused and truly appreciate your understanding and patience during this time.
Regards
Cell C | NT
Cell C's reply29 Sept 2025, 10:11
Official
Dear Kate Kau,
Our support team is currently investigating this matter, and we will provide you with an update as soon as feedback becomes available.
We apologize for any inconvenience caused and truly appreciate your understanding and patience during this time.
Regards
Cell C | NT
Our support team is currently investigating this matter, and we will provide you with an update as soon as feedback becomes available.
We apologize for any inconvenience caused and truly appreciate your understanding and patience during this time.
Regards
Cell C | NT