CELL C SUCKS!!!!!

My sim card stopped working on 4/08/2019 at approximately 7pm, I called on Monday morning to find out what happened and I was instructed that my sim was discontinued so it was disconnected because it is an old sim and I would have to do a sim swop which I tried and apparently the OTP did not come through so the issue was escalated and I advised the agent that they would have to call me back before 4 as I did not have an alternative number, she advised this would happen. after a few attempts I called last night and I was advised that the issue is escalated again and I would be called withing 24 hrs. I explained to the agent that I am self employed and that my would have to be on hold for 2 days. i had my contracts for almost if not more than 10 years now and this is not the first f up by cell c

How do you disconnect my numbers without any warning? and still not resolved after escalation? what kind of customer service is this?????

Please cancel my contracts and I will not pay the the balance you drag me to court if you like !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!