1 reviews | Active since Nov 2013
Cell C does not even deserve a star at all! Worst bunch of *******. Apart from the fact that i've been having endless disputes over billing, the latest incident i phoned to cancel my contract on 8 April 2019. i was then told that my contract will end on 8 May 2019. I inquired when my last payment/ invoice would be and was told at the end of April. I was asked if they should deactivate the number, which i agreed to. I was called back and offered a lower subscription for the same package (only after i phoned to cancel now they want to reduce my monthly subscription!) Last night i retrieved my e-statement and saw that i'm being billed again. So i phoned Cell C this morning and spent a total of 1 hour of being transferred to wrong departments and having the phone dropped on me, and in some cases transferred straight to the "rate the help you received" section. I was even transferred to the legal/collections department! Every time i phoned back in and verify my details the self help service confirms that i have not used any data for this month. The final person i spoke to told me that my contract was still in force between 1-8May2019 (8 days), and even though i did not use any data i will still be charged for a full month! what a *******! no wonder people in this country are in so much debt! Why should we be bul**** by these large corporations i despise this in the highest form! and will make it a point to let everyone i come across know not to use Cell C.
Best regards,
Best regards,
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