OS
Olivia S

1 reviews | Active since Jan 2016

26 Jun 2018, 16:19

Cell C SUCKS!!!!!!!!!!!!!!!

Good day. Our nightmare with Cell C continues. They are deducting ******* debit orders, yet my daughter already cancelled her contract in April 2018. We keep on phoning and we have visited various Cell C shops since April 2018 to resolve this. We have been to Mall at Reds where we were treated horribly. Also visited Forest Hill 4 times, Centurion Mall twice. Her contract still shows as active, yet the sim cards do not work. Since April 2018 her contract is still not cancelled and they still deduct a debit order every month. She is currently unemployed and to ensure that her credit record stays clean, she has to beg and borrow to pay for a service from Cell C she does not even receive. She can not afford to get a bad credit rating at her age. I am fed up with the ********** activities of Cell C. I will report them at Carte Blanche of this ******* and unacceptable behaviour continues. Please advise. I have even laid a complaint at Cell C Complaints page and they promise to phone me back, yet they never do.

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Replies (3)
Cell C
Cell C's reply27 Jun 2018, 07:19
Official

Good morning Olivia

We will ensure that this matter is sorted. Do expect communication from one of our team members during the course of the day.

We apologize for the inconvenience caused.

Regards
Cell C | PN

Best regards,

Cell C
Cell C's reply27 Jun 2018, 07:19
Official

Good morning Olivia

We will ensure that this matter is sorted. Do expect communication from one of our team members during the course of the day.

We apologize for the inconvenience caused.

Regards
Cell C | PN

Best regards,

Cell C
Cell C's reply27 Jun 2018, 08:52
Official

Maropeng confirmed that he has contacted you and assisted with this matter.

Regards
Cell C | PN

Best regards,