Cell c SUCKS

I am currently under debt review, and this was by choice, as I needed some relief. I was told by my debt councilor that when am due for my upgrade that I wouldn't have an issue. WELL CELL C, YOU ARE THE WORSE. CELL C REFUSES FOR ME TO UPGRADE, AND I HAVE BEEN A CLIENT OF THERE'S FOR NEARLY 20 YEARS, NEVER HAVE A DEFAULTED ON MY ACCOUNT. DEBT REVIEW IS FOR CREDIT PROVIDERS, AND CELL C IS A SERVICE PROVIDER AND THERE SERVICE SUCKS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! THEY TREATED ME LIKE **** BECAUSE THEY SAW THAT I'M UNDER DEBT REVIEW. SHAME ON YOU!!!!???????