CELL C SUCKS!!

Good day,<br> <br> I am extremely unhappy with the service I receive from Cell C. I have 2 contracts with them, but they obviously don't value me as a customer. I sent a complaint email in January 2015 on which I received no response until I called their customer care centre to follow up in February. The person I spoke to informed that someone will return my call before the end of the day, but I never received a call. My complaint was repair related and re my phones constantly having issues and coming back with the same problems from the repair centre. They simply sent me an email saying I have to book the phones in for repair again. I responded to the email saying it is unacceptable as the 1 year warranty of both phones has expired which means I will have to pay for the repairs and the phones won't be fixed anyway. I insisted that someone contact me as I am not happy with the responses or service I am getting and also sitting with 2 broken phones, but up until today I have not been contacted! I can't go to a different service provider unless I once AGAIN PAY Cell C by settling the remaining months of the contracts. EXTREMELY POOR SERVICE!! PAYING FOR NOTHING AND WASTING MY MONEY.