CELL C SUCK

Item: Cell C
Rating: 2
Author: Leanca L

After numerous calls and numerous useless call centre agents from numerous departments om still no closer to resolving my issues!!! 1. Change of contract option ; no one can give me correct options or information as im currently unhappy paying R1800.00 per month for pathetic service. 2. Automised billing has been an issue since November 2015 3. Unwanted sim card on my account i did not authorise and cancellation process is still not resolved after 2 days as the calls are conveniently dropped after the manager \Frans\" assured me it will be resolved quickly!!! I do not have time to phone you and BEG FOR SERVICE!!!!!!"

Helpful (0)

Replies (1)

Cell C's replyOfficial

11 Apr 2016, 12:22

Hello llouw69,

Thank you for notifying us of the above.

We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day and be assured this will be sorted.

We apologize for the unsatisfactory service and inconvenience caused.

Regards
Cell C | PN

Best regards,

Cell C's reply11 Apr 2016, 12:22

Official

Best regards,

CELL C SUCK

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