MO
Marius O

1 reviews | Active since Dec 2019

30 May 2022, 15:44

Cell C submits outdated information to credit bureaus

I have written proof that my contract with Cell C was terminated on 30 October 2021, sent from ***. Despite this and many phone calls, my credit reports still include an active Cell C account, which apparently I pay every month. I recommend to anyone to refrain from doing business with Cell C, once they have your details, you remain on their systems as part of their "Loyal" users. I should now take responsibility and prepare an affidavit and submit to Cell C ***** department. It should not require any effort from me to inform the credit bureaus that I no longer have any business with Cell C, it has been more than 6 months since they confirmed cancellation.

0
Replies (2)
Cell C
Cell C's reply30 May 2022, 15:52
Official
Good day Marius
 
 Thank you for contacting us. 
 
 We will be in touch to assist with your query. Apologies for any inconvenience. 
 
 ^NT
MO
Marius O's update17 Jun 2022, 22:44
Reviewer Update
It is on record that Cell C committed to be in contact with me. That was posted on 30 May 2022, we are now at 17 June 2022. I am glad I did not try to hold my breath. This merely proves my point to avoid doing business with Cell C at all cost.