Cell c strikes again

I wrote a reveiw on cell c about a month ago, when I was struggling to even be able to hand them my business, which resulted in my eventual cancelation which was also a massive stuff up.

Well now almost weeks after receiving the cancelation letter my line has deactivated and I was so looking forward to my new lines activation, so upon contacting my new service provider, I discover, Cell c has not released the line and that we need to send an email to request it's release and it will take 48h. In 2 weeks no one from cell bothered. Cell c has displayed easily some the most terrible customer service I have ever witnessed over this last month. Holding customers ransomed pathetic behavior.