NN
Nelly N
1 reviews | Active since Jun 2021
02 Sept 2023, 18:58
Cell c store We have received your query and will attend to it shortly. Your reference no is: ***. An SMS will be sent to you when your query has been resolved. Cell C
Cell c debited twice in my account...I called their customer service they said they'll investigate and get back to me in 2 days... after 15 days of silence I went to cell c store they asked for bank statement and they said same thing "it will be resolved in 2 days"up to this day they haven't reversed my money
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Cell C's replyOfficial
03 Sept 2023, 07:41Dear Nelly Ngcobo
Thank you for getting in touch.
Kindly receive our sincerest apologies for the unpleasant experience and the inconvenience caused thus far.
We have referred your bill dispute to our Team, we will be in touch within 24-48 working hours to further assist.
Regards,
^TM
Thank you for getting in touch.
Kindly receive our sincerest apologies for the unpleasant experience and the inconvenience caused thus far.
We have referred your bill dispute to our Team, we will be in touch within 24-48 working hours to further assist.
Regards,
^TM
Cell C's reply03 Sept 2023, 07:41
Official
Dear Nelly Ngcobo
Thank you for getting in touch.
Kindly receive our sincerest apologies for the unpleasant experience and the inconvenience caused thus far.
We have referred your bill dispute to our Team, we will be in touch within 24-48 working hours to further assist.
Regards,
^TM
Thank you for getting in touch.
Kindly receive our sincerest apologies for the unpleasant experience and the inconvenience caused thus far.
We have referred your bill dispute to our Team, we will be in touch within 24-48 working hours to further assist.
Regards,
^TM