1 reviews | Active since Mar 2017

31 Aug 2020, 15:46

Cell C store in Ladysmith bad bad customer care services

hi please assist i purchased a charging cable that has a 1year warranty at Cell c and it stopped charging 3weeks after. When i complained they didn't have that same cable to exchange for me and also refused to refund me back my money also the manager in that store is sooo rude lacks customer care services he told me to wait another 2weeks without a charging cable while they order the exact range cable. How am i supposed to gon on another 2 weeks without charging cable????

0
Replies (1)
Cell C
Cell C's reply31 Aug 2020, 16:00
Official
Hi Nomthandazo 

Thank you for taking time to write to us. 

Your query has been referred to the store and to our Support team. One of the consultants will contact you for assistance.

^MM