1 reviews | Active since Jun 2009
Cell C - Stop Taking Our Airtime!!!
Over the past 3 months I have bought airtime 8 times for myself and my daughter. Specifically the R49.00 package which includes 100 minutes (cellc to cellc), 100 sms's and 100mb data and also normal airtime. I bought again last month. We never get the opportunity to use the allocated minutes, sms's and data as it tells us recharge again. <br> <br> Cell C is DEFINITELY *** our airtime. I have read numerous complaints on the internet regarding this issue. You hardly buy airtime and then it's supposedly used up. And because you are prepaid Cell C just throws their hands up in the air - 'must be you, the customer'. They take NO RESPONSIBILITY.<br> <br> I am porting over my whole family and business to MTN.<br> <br> Cell C is inferior in every way. Dropped calls, ****** airtime and horrible customer service. <br> <br> Cell C - don't reply with 'we have escalated your complaint' as you rarely, if ever get back to your clients. <br> <br> You are just wasting customers' time and money.
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
Best regards,
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
Best regards,
