nN
ncamsile N
1 reviews | Active since Nov 2017
26 Jun 2024, 10:06
Cell c stop deducting my money
I took a cell c month to month simcard with cell c I called them to inform them that I lost the simcard it's been 2 years now when I call them they busy transfer me to their Departments until they hangup the call but at the end of the month they deduct money from my account I don't know what to do now
Helpful (0)
Replies (2)0
Replies (2)
Cell C's replyOfficial
26 Jun 2024, 10:15Dear Ncamsile Nzimande
Thank you for contacting Cell C.
We sincerely apologize for the inconvenience and frustration you have experienced over the past two years.
To assist you further, could you please confirm if you would like to cancel your contract? Once we receive your confirmation, we will expedite the process to ensure that our Team makes contact to assist with your request.
Regards,
Cell C | TM
Thank you for contacting Cell C.
We sincerely apologize for the inconvenience and frustration you have experienced over the past two years.
To assist you further, could you please confirm if you would like to cancel your contract? Once we receive your confirmation, we will expedite the process to ensure that our Team makes contact to assist with your request.
Regards,
Cell C | TM
Cell C's reply26 Jun 2024, 10:15
Official
Dear Ncamsile Nzimande
Thank you for contacting Cell C.
We sincerely apologize for the inconvenience and frustration you have experienced over the past two years.
To assist you further, could you please confirm if you would like to cancel your contract? Once we receive your confirmation, we will expedite the process to ensure that our Team makes contact to assist with your request.
Regards,
Cell C | TM
Thank you for contacting Cell C.
We sincerely apologize for the inconvenience and frustration you have experienced over the past two years.
To assist you further, could you please confirm if you would like to cancel your contract? Once we receive your confirmation, we will expedite the process to ensure that our Team makes contact to assist with your request.
Regards,
Cell C | TM
Cell C's replyOfficial
02 Jul 2024, 18:59Dear ncamsile Nzimande
Thank you for getting back to us.
We are sorry to hear that you'll like to cancel your cellphone contract with us. Your request will be sent to our Support Team for assistance.
Regards
Cell C | NT
Thank you for getting back to us.
We are sorry to hear that you'll like to cancel your cellphone contract with us. Your request will be sent to our Support Team for assistance.
Regards
Cell C | NT
Cell C's reply02 Jul 2024, 18:59
Official
Dear ncamsile Nzimande
Thank you for getting back to us.
We are sorry to hear that you'll like to cancel your cellphone contract with us. Your request will be sent to our Support Team for assistance.
Regards
Cell C | NT
Thank you for getting back to us.
We are sorry to hear that you'll like to cancel your cellphone contract with us. Your request will be sent to our Support Team for assistance.
Regards
Cell C | NT