LA
Lance A
1 reviews | Active since May 2021
06 Jun 2021, 22:08
Cell C stole my money
I purchased a 10GB data bundle online but got nothing for it. I would like my money back.
Helpful (0)
Replies (6)0
Replies (6)
Cell C's replyOfficial
07 Jun 2021, 07:07Hi Lance
Thank you for reaching out to us.
Was the bundle purchased using the Cell C app or your banking app?
^MM
Thank you for reaching out to us.
Was the bundle purchased using the Cell C app or your banking app?
^MM
Cell C's reply07 Jun 2021, 07:07
Official
Hi Lance
Thank you for reaching out to us.
Was the bundle purchased using the Cell C app or your banking app?
^MM
Thank you for reaching out to us.
Was the bundle purchased using the Cell C app or your banking app?
^MM
LA
Lance A's updateReviewer Update
07 Jun 2021, 20:59The bundle was purchased on the Cell C website
https://www.cellc.co.za/cellc/get-databundles
https://www.cellc.co.za/cellc/get-databundles
LA
Lance A's update07 Jun 2021, 20:59
Reviewer Update
The bundle was purchased on the Cell C website
https://www.cellc.co.za/cellc/get-databundles
https://www.cellc.co.za/cellc/get-databundles
Cell C's replyOfficial
08 Jun 2021, 07:28Hi Lance
We can confirm that the data has been loaded. Please double check your balance.
^MM
We can confirm that the data has been loaded. Please double check your balance.
^MM
Cell C's reply08 Jun 2021, 07:28
Official
Hi Lance
We can confirm that the data has been loaded. Please double check your balance.
^MM
We can confirm that the data has been loaded. Please double check your balance.
^MM
LA
Lance A's updateReviewer Update
08 Jun 2021, 15:14The bundle is clearly loaded but is completely useless because it does not work, hence why I said you took my money and I got nothing for it. Every other data bundle I purchased after the 10GB works fine but when those run out the 10GB bundle just sits there being useless.
LA
Lance A's update08 Jun 2021, 15:14
Reviewer Update
The bundle is clearly loaded but is completely useless because it does not work, hence why I said you took my money and I got nothing for it. Every other data bundle I purchased after the 10GB works fine but when those run out the 10GB bundle just sits there being useless.
Cell C's replyOfficial
08 Jun 2021, 15:30We will look into it.
^MM
^MM
Cell C's reply08 Jun 2021, 15:30
Official
We will look into it.
^MM
^MM
LA
Lance A's updateReviewer Update
10 Jun 2021, 19:40Thank you for finally loading a 10GB data bundle that works.
The expiry date needs to be 12months and not 6 months as I purchased a 365 days 10GB package.
The expiry date needs to be 12months and not 6 months as I purchased a 365 days 10GB package.
LA
Lance A's update10 Jun 2021, 19:40
Reviewer Update
Thank you for finally loading a 10GB data bundle that works.
The expiry date needs to be 12months and not 6 months as I purchased a 365 days 10GB package.
The expiry date needs to be 12months and not 6 months as I purchased a 365 days 10GB package.