1 reviews | Active since Nov 2017
Cell c stole my data
Good morning, on the 4th of July 2017 I went to cell c store to buy 100gb for my wi-fi router data they gave loaded 25gb instead and I paid R1500.00 for 100gb I wasn't aware only found out last month, then I went to cell c store they checked and told me it was a mistake and it will be resolved within 48hours.they called the customer care and agreed it's thier mistake it's been a month now still waiting for the matter to be resolved.now I'm stucked with no data because now thier 25gb has been depleted.i am very disappointed in the customer service they giving to us.
Hi Tebelelo
Do not despair, you have come to the correct platform for assistance. We will ensure that this matter is sorted. Apologies for the poor service.
A consultant will contact you shortly.
Regards
Cell C | PN
Best regards,
Hi Tebelelo
Do not despair, you have come to the correct platform for assistance. We will ensure that this matter is sorted. Apologies for the poor service.
A consultant will contact you shortly.
Regards
Cell C | PN
Best regards,
Derrick has been in contact with you to assist and provide feedback regarding this matter.
Regards
Cell C | PN
Best regards,
Derrick has been in contact with you to assist and provide feedback regarding this matter.
Regards
Cell C | PN
Best regards,
