SJ
Saleem J

1 reviews | Active since Mar 2015

02 Dec 2016, 09:29

Cell C stole more than 10GB of my data

<p>I bought a 20GB data extender bundle a few months ago and contnued extending it.</p> <p>When I extended this time- I found all my data disappeared and now I only have 30MB.</p> <p>Please give me my data back Cell C.</p> <p>I paid for it and don't appreciate you just making it dissappear.</p> <p>My contract is due for upgrade and this will make me decide whether to renew with Cell C or not.</p>

0
Replies (3)
Cell C
Cell C's reply02 Dec 2016, 09:32
Official

Thank you for bringing this matter to our attention.

One of our team members will follow up on this matter and advise on a way forward. Do expect communication.

We apologize for the inconvenience caused.

Regards
Cell C | PN

Cell C
Cell C's reply02 Dec 2016, 11:27
Official

Patrick has been in contact with you to assist and provide feedback regarding this matter.

Regards
Cell C | PN

SJ
Saleem J's update02 Dec 2016, 11:44
Reviewer Update

Patrick was of no help whatsoever.

Quick to try and hang up the call and addressed me like a kindergarten kid.

Please give me back my data that I paid for.

I'm not interested in listening to any random customer agent.