RvdW
Rudie van der Westhuizen
1 reviews | Active since Apr 2015
10 Feb 2016, 15:21
CELL C STILL WAITING
my previous report on Hello Peter (2016-02-01)<br> \I took a cell phone contract online last year September, R505. Now my account was debited by R816. I tried to find out why? Apparently I took a promotion where 3gigs of data was free for 4 months. Now, the promotion expired and I have to pay for the 3 gig extra. I don't even use the simcard! Cell C cant send me documentation regarding the promotion that I took. I will cancel this contract. I will not pay over R800 for a cell phone contract! NEVER!!!<br> Cell C responded, confirming that they had made an error and will refund me the extra amount that was deducted. Still nothing, still waiting....."
Helpful (0)
Replies (1)0
Replies (1)Cell C's replyOfficial
10 Feb 2016, 15:31Hello rudievdw81@,
Thank you for posting to us.
A follow up request has been sent and feedback will be provided. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for posting to us.
A follow up request has been sent and feedback will be provided. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
Cell C's reply10 Feb 2016, 15:31
Official
Hello rudievdw81@,
Thank you for posting to us.
A follow up request has been sent and feedback will be provided. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for posting to us.
A follow up request has been sent and feedback will be provided. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
