1 reviews | Active since Apr 2013
Cell C Still the worst provider in SA
Dear Cell C,
Your service does not seize to disappoint. Month by Month your service just gets worse and worse.
Due to the poor service I have experienced over the last few months, I decided to show you the door and cancel my account. But guess what. Even your Cancellations department are more useless than I could have even imagined from my past experiences.
On Monday I called to get the settlement amount and arrange for cancellation. To my surprise, you were quick to send me the amount, but could not even log a cancellations ticket... "Call in 24 Hours of payment to arrange for cancellation"...
Today, I called again just so an arrogant manager can tell me that 48 hours is the standard and a ticket could not be logged...
Your service is so poor, I cant even get a cancellation logged.....
What I have gathered from this is, All of my friends, colleagues, associates, family and every other person I meet, will hear my story and will be advised to never buy from Cell C... Thank you! Thank you for wasting my time.
Thanks for Nothing.
Have a good day!
Good afternoon Mielder
We apologize for the manner in which this matter was handled and for the inconvenience caused. This is not the norm or standard of service we want for our customers.
One of our team members will contact you and assist.
Regards
Cell C | PN
Good afternoon Mielder
We apologize for the manner in which this matter was handled and for the inconvenience caused. This is not the norm or standard of service we want for our customers.
One of our team members will contact you and assist.
Regards
Cell C | PN
Good afternoon Mielder
We apologize for the manner in which this matter was handled and for the inconvenience caused. This is not the norm or standard of service we want for our customers.
One of our team members will contact you and assist.
Regards
Cell C | PN
Good afternoon Mielder
We apologize for the manner in which this matter was handled and for the inconvenience caused. This is not the norm or standard of service we want for our customers.
One of our team members will contact you and assist.
Regards
Cell C | PN
Theodorah has been in contact with you to assist and provide feedback regarding this matter.
Regards
Cell C | PN
Theodorah has been in contact with you to assist and provide feedback regarding this matter.
Regards
Cell C | PN
Thank you for sharing your appreciation with us. We are happy to hear that Theodorah was able to assist in a commendable manner.
Have a lovely day further.
Regards
Cell C | PN
Thank you for sharing your appreciation with us. We are happy to hear that Theodorah was able to assist in a commendable manner.
Have a lovely day further.
Regards
Cell C | PN
