AM
Andrew M

1 reviews | Active since Mar 2013

16 Apr 2015, 16:24

Cell C Still Billing me

I paid my cancellation fee to Cell C to terminate my contract as Ive relocated. Cell C happily accepted my cancellation fee but continue to debit my account.<br> <br> I wish to be credited with the amounts taken for March/April.<br> <br> Outstanding customer service number (nobody has responded to me) ***

0
Replies (1)
Cell C
Cell C's reply16 Apr 2015, 16:28
Official
Hello Mclelland123,

You have come through to the correct platform for assistance and a resolution will be provided. Sincere apologies for the inconvenience caused.

One of the consultants in the escalations team will contact you soon and assist with this matter.

Regards
Cell C | PN

Best regards,