CELL C *****S MONEY FROM PENSIONERS

Cell C like taking advantage of and *****ing money from the elderly!

In May this year, my mothers data contract expired. She went in to a Cell C shop to cancel the contract in July. There she was informed that cancellations are not done in-store anymore. Nobody could assist her further (shame on you Cell C!!!!).

On 8 August she phoned a number provided to her to cancel the contract. The lady speaking to her first tried to convince her not to cancel it, which is absolutely shameless. My mother insisted that she did not want to continue with it and she wanted it cancelled. The consultant then advised my mom to use the data before end of August as the contract will then stop and the last payment will be on 15 September 2021.

Fast forward to October, another payment went off, and the bank was reverse charged. After that my mother called again and was advised that the consultant that did the cancellation put the date in as 2022. THIS IS **********. Now money is still being deducted every month from my mothers account for a data contract that she does not want.

My mom has tried going in to a Cell C store again to resolve this, but the employees there are either too lazy to do so or they are just ***********.

So, in short... Cell C is *****ing money from a pensioner, due to their own recklessness and incompetence.

**** YOU CELL C. SORT IT OUT AND REFUND MY MOM!!!!